Seamless Setup and Scalability
With TCA Cloud PBX, rolling out new users takes just minutes, thanks to a fully automated, cloud-based platform. There’s no need for costly onsite hardware or complicated installation processes. And whether you're a small team or preparing for rapid expansion, TCA’s solution scales effortlessly as your business grows.
Flexible Work Anywhere Capabilities
In today’s hybrid or mobile-first workplace, staying connected matters. TCA’s Cloud PBX integrates with desktop apps, mobile softphones, and even Microsoft Teams Calling so your team can answer and manage calls from anywhere, using almost any device.
Built for flexibility, employees can seamlessly switch between office phones, laptops, and mobile devices, offering a consistent and professional experience on the go.
Professional Features Without the Headache
TCA’s platform includes business grade features such as:
- Auto-attendant and call queue routing
- Voicemail, music-on-hold, and custom greeting management
- Call recording and analytics
All managed through an intuitive web portal, without the complexity of traditional systems. Integration with Microsoft Teams further enhances communication through unified messaging and telephony within Teams itself.
Exceptional Reliability and Resilience
Hosted on carrier-grade, geographically redundant infrastructure, TCA ensures high uptime and business continuity, even during local outages. Backups and failover mechanisms are built in, minimising disruption and maximising reliability for client operations.
Cost Efficiency and Predictable Pricing
Say goodbye to bulky investments in hardware. TCA’s monthly subscription pricing lets businesses pay only for what they need, eliminating upfront capital costs and maintenance burdens. Plans often include inclusive calling options across Australia, simplifying billing and optimising telecom spend.
Security and Compliance You Can Trust
TCA handles system updates, security patches, and firewall management so your communications remain secure. Encryption and professional security protocols are standard entrusted to TCA rather than internal IT resources.
Deep Integration with Microsoft Teams Calling
TCA is a certified provider of Microsoft Teams Calling, allowing businesses to use their existing Microsoft 365 licenses to power phone systems within Teams. The result: unified calling, chat, voicemail, and collaboration under one platform.
This integration supports advanced call-routing, automated attendants, and analytics, all available within the familiar Teams interface, enhancing both adoption and efficiency.
Local Expertise and Ongoing Support
Founded in 1994 and rooted in regional New South Wales and Queensland, TCA offers more than technology they offer trusted support. With a dedicated team, they deliver personalised guidance, local presence, and continuous service enhancement for customers in Coffs Harbour, Ballina, Tweed Coast, and beyond.
✅ Benefits at a glance
With TCA Cloud PBX, you get enterprise-level telephony that’s easy to use, fully supported, and built for modern work. Whether onboarded via Microsoft Teams or with desk phones and softphones, your business stays flexible, efficient, and reliable no skydiving required.
Interested in how this could transform your communications setup?
TCA offers free tech assessments and tailored quotes to help you switch smoothly
